Build & Transform · Flagship

A teammate that never sleeps.

A hosted, always-on AI teammate – given a role, credentials, your standards, and a human manager. It scales the instant you need it, runs only when there’s work to do, and logs every action it takes.

digital employee · the seat uptime 24/7 MANAGER human occupied AI AGENT Onboarding Specialist · Tier 1 on shift · never sleeps ROLE CREDENTIALS STANDARDS always staffed · scales to demand every action logged →

Stylised view. The seat is shaped to your function.

§ 01 · Looks like / Is not like 01 / 05

Joins like a teammate. Scales like software.

A digital employee slots into your organisation the way a person would – a role, a manager, a standard to meet. What it doesn’t share with a person is exactly what makes the business case.

Looks like an employee

It fits your org chart.

  • Carries a role title – “Onboarding Specialist – Tier 1”, “Reconciliation Analyst – APAC”.
  • Reports to a human manager who supervises and signs off.
  • Has a defined scope of authority and a clear escalation path.
  • Works to your standards – trained on your domain, your policies, your tone.
  • Picks up work from a queue, an inbox, or a recurring calendar – like any teammate.

Is not like an employee

It isn’t bound by headcount.

  • Always on. It runs around the clock, and the role is never left unstaffed.
  • Scales on demand. One instance or fifty – and it runs only when there’s work.
  • None of the fixed overhead of a hire. No recruiting, no onboarding, no idle payroll.
  • Fully audit-trailed by default – every action, with its reasoning, is captured.
  • Strictly role-restricted. It sees and does only what its role allows – nothing more.
§ 02 · Every task runs on a skill 02 / 05

Precise, transparent, yours

Every task runs on a skill you control.

A digital employee does the work by drawing on skills – each one a precise, written-down way of handling a single piece of work: how to process an invoice, how to onboard a client, how to draft a report. It carries every skill the role needs, and picks the right one for each task.

Nothing is a black box. You can read every skill and change any one of them.

Defined, not hidden

Every skill is written down in plain terms – transparent and open to read. Change any one of them and the work changes with it. There is no black box to take on trust.

Authored together, kept current

Your people and ours write and maintain the skills, with AI agents helping to define, draft, and keep them up to date as the work evolves. The knowledge stays yours.

You set how the work is done

The steps it follows, where its information comes from and where it goes, and exactly how its output looks – a presentation, a PDF, an invoice, a report, down to the template. All of it is yours to specify.

§ 03 · Safe by construction 03 / 05

Safe by construction

Eight controls. Every deployment. No exceptions.

A digital employee is only as safe as the controls around it. These eight come with every deployment. If your security posture can’t accommodate them, we don’t deploy. Full stop.

01

Per-role credentials

Its own identity, its own least-privilege role. No shared “AI service account”.

02

Scoped data access

It sees only what its role would see if a human held it. Nothing wider.

03

Action allowlist

Writes, deletions, external calls – each one explicitly permitted in policy, or refused.

04

Full audit log

Every action logged with reasoning, inputs, outputs, and the supervisor on call.

05

Human-in-the-loop gates

Per role: what it executes alone, what it queues for approval, what it escalates at once.

06

Kill switch

One command suspends all, a role, or one instance. Recoverable. No half-done transactions.

07

Prompt-injection defences

Untrusted text is sanitised at ingest; the model’s plan is sanity-checked before it acts.

08

Continuous evaluation

A behaviour harness runs against representative inputs daily and flags any drift.

For the strictest postures, a digital employee can run entirely inside your own perimeter – on our fully vertical stack, hardware to interface, on a model you own. Sovereign LLM

§ 04 · Runs only when there’s work 04 / 05

It runs only when there’s work.

A digital employee starts up for a task and stops the moment the task is done. So capacity is there the moment you need it – and there’s nothing standing idle, and nothing to pay for, when you don’t.

A growing line of business no longer means hiring in lockstep. A quiet stretch costs you nothing.

Dial up

Work spikes? Capacity scales with it.

For a busy month-end, a product launch, a backlog – add more of a role the moment you need it. Each instance gets its own identity, its own queue, its own dashboard. No recruiting cycle, no onboarding lag.

Dial down

When work eases, it isn’t running.

When there’s no work, there’s nothing running – and idle time costs you nothing. No severance, no notice period. The role definition stays ready, and the moment demand returns, it resumes.

§ 05 · Get in touch 05 / 05

Put an agent on the org chart.

Name the role and the standard it answers to. We build the digital employee, give it the tools and the guardrails, and report it into your management chain – accountable like anyone on the team.